How Fintrics handles account and service data.
This policy explains what information Fintrics collects, how it is used, and the rights you have over your account data.
Last updated: 2 April 2026
The core questions are straightforward: what data Fintrics collects, why it is used, when it is shared, and what options you have if you want to access, correct, or delete account-related information.
Fintrics is a research product, not an advertising platform. The service primarily relies on public company and macro data, while account-related personal information is kept limited to what is needed to operate logins, subscriptions, support, and related product functionality.
1. Introduction
Fintrics is committed to protecting your privacy. This page explains what information is collected, how it is used, and what rights you have over account-related data.
2. Information We Collect
Fintrics does not collect information to build broad marketing profiles about you. We process limited information needed to operate accounts, subscriptions, support, and the service itself.
2.1 Information You Provide
- Account information, such as your email address and name if you provide it, for authentication and profile use
- Billing information through Stripe. Fintrics does not receive or store complete payment card numbers on its own systems
- Support tickets and related communications
- Preferences and settings saved in the product
2.2 Automatically Collected Information
- Usage data and analytics
- Device information
- Cookies and similar tracking technologies (see the Cookie Policy)
3. How We Use Your Information
- Provide and maintain the service
- Process transactions and manage subscriptions
- Send important account notifications and updates
- Respond to support requests
- Improve the service and user experience
- Comply with legal obligations
4. Data Sharing and Disclosure
Fintrics does not sell your personal information. Information may be shared only in limited cases such as the following:
- With service providers such as Stripe for payments and Supabase for infrastructure
- To comply with legal obligations
- To protect rights and safety
- With your explicit consent
5. Your Rights (GDPR Compliance)
If you are located in the European Economic Area, you may have the following rights:
- Right to Access, request a copy of your personal data
- Right to Rectification, correct inaccurate or incomplete data
- Right to Erasure, request deletion of your data
- Right to Restrict Processing, limit how data is used
- Right to Data Portability, receive your data in a structured format
- Right to Object, object to processing of your data
To exercise these rights, contact support@fintrics.io.
6. Data Security
Fintrics uses industry-standard security measures intended to protect your information, including secure authentication and encrypted transport where appropriate. No internet-based system can be guaranteed to be completely secure.
7. Data Retention
Personal information is retained for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Account data is retained until deletion is requested, subject to legal and operational requirements.
8. Children's Privacy
The service is not intended for users under 18 years of age, and Fintrics does not knowingly collect personal information from children.
9. Changes to This Policy
This Privacy Policy may be updated from time to time. Material changes may be reflected through updates to this page, the last-updated date, or direct notice where appropriate.
10. Contact Us
If you have questions about this Privacy Policy, contact support@fintrics.io or visit the support page.
Need help with privacy or account data?
If you need privacy-related help or want to make an account data request, contact support and we will point you to the right next step.